Terms & Conditions
Privacy, your rights and disclaimer
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Terms & Conditions
By using our website, you accept these terms and conditions. Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. You may view, download for caching purposes only, and print pages from the website for your own personal use. You must not: (a) republish material from this website (including republication on another website); (b) sell, rent or sub-license material from the website; (c) show any material from the website in public; (d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose; (e) edit or otherwise modify any material on the website; or (f) redistribute material from this website, except for content specifically and expressly made available for redistribution (such as our newsletter).
Privacy & Policy
Your privacy is important to us. Since WildPhoto Travel is a European company we are following the strict General Data Protection Regulation (GDPR), which protects your privacy and security. On this page, we will describe what personal information we collect, when we collect it, and what we do with the information. We will also describe your choices and your rights.
What information do we collect and why do we collect it?
We collect information from you to deliver our services to you. If you sign up for our WildPhoto Newsletter we will only store your name and email address in our Mailchimp system. We will never ask you for any sensitive information. Since we are not offering any online sales on this website, we will never request or store any information about your bank accounts, credit cards, etc.
If you have an interest in any of our photo expeditions and click on the buttons labeled "Request more information" or "Reserve a spot", we will receive an email from you which we will answer as soon as possible. We will not ask about sensitive information, credit card numbers, etc when you consider booking a photo expedition with us.
If you decide to secure a spot on a WIldPhoto Travel expedition you have to give us some personal information on the booking form and send you an invoice for the deposit payment. This information includes your name, gender, physical address, phone number, date of birth, birthplace, nationality, passport details, the insurance company (emergency phone number and insurance number), email address, emergency contact name, and phone number, special requirements (allergies, special diet, etc), and medical conditions. We may also gather information about flights or other transportation, and visa information. This information can be collected at the time of registration or via subsequent communications.
We may record some information about you automatically (including with technology like Cookies)
How do we use your personal information
We use information about you to communicate with you. If you have signed up for our WildPhoto Newsletter
we will send you opted-in marketing and announcement newsletters 5-10 times a year.
For registration information provided to us in the booking form, we use the collected information to make sure you are registered properly in the ship's manifest and to deliver you the best experience during the expedition. This means that we may be using the information to communicate with you, the chef onboard (to provide you with the food you require), with travel providers to ensure a smooth travel experience (for example, providing passport numbers that may be required for hotel registrations), and with our expedition leaders who are responsible for the safety and quality of the expedition.
Your Rights and Choices
You have the right to access, update, have changed, or have deleted any personal information we keep on file for you, by contacting us at booking@wildphoto.com. You can also elect to not receive marketing communications by following the unsubscribe instructions in the bottom of the newsletters.
Where do we store and process personal data?
Personal information from the booking forms is stored in Google Drive with restricted access to only the employees in WildPhoto Travel who need access to this information.
The collected information (name and email address) for the WildPhoto Newsletters are stored in the Mailchimp system, which can only be accessed by employees in WildPhoto Travel in charge of newsletter campaigns.
How do we secure personal data?
When uploading personal data to Google Drive, it gets encrypted in transit using TLS/SSL encryption protocol. While on Google’s servers, your data remains encrypted at rest with AES 256-bit encryption. We have also included an additional user-specific security feature with two-factor authentication. This adds another level of protection from unauthorized access.
How long do we store personal data?
The exact periods for which we keep your personal information may vary depending on the nature of the information and why we have collected it. Usually, we will store personal information until the expedition is finalized and including the period during which a claim can be made with respect to an agreement or other matter. You may delete your information at WildPhoto Travel by contacting us at booking@wildphoto.com and we will delete the personal information we hold about you. Please note that in the course of providing our services, we collect and maintain aggregated, anonymized or de-personalized information which we may retain indefinitely.
Cookie Policy
Cookies are small pieces of text sent to your browser when you visit a website. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on our website. We use cookies on our website mainly for better performance and analytics. Cookies help us analyze how our website information is being accessed and used, and enable us to track performance. For example, we may use cookies to determine if you are using a desktop, iPad, or phone when viewing our website. This helps us provide you with information that you find interesting and the right setup for your device.
Let us know if you have any questions about your privacy, our policy regarding using private information, or any other GDPR-related questions. We will do as much we can to make you feel safe and protected when browsing our websites or booking an expedition with WildPhoto Travel.
Disclaimer
The information contained in this website is for general information purposes only. The information is provided by WildPhoto Travel and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of WildPhoto Travel. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, WildPhoto Travel takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
WildPhoto Travel is a leading photo expedition company - specialized in polar regions. Since 2006, we have offered great photo opportunities for our guests and partners.
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